INFO

HOW CAN I WORK AT THE FESTIVAL?

Thanks for your interest in joining the team. Unfortunately we are no longer accepting applications for our 2017 festival.

JOIN OUR STREET TEAM

We are looking for passionate, dedicated, reliable, hardworking music lovers to help us get the word out about Boston Calling! Click here to fill out our form to get started.

FESTIVAL DETAILS

FRIDAY

Box Office Opens: 12:00pm
Gates Open: 2:30pm
Music Ends: 11:00pm

SATURDAY/SUNDAY

Box Office Opens: 11:00am
Gates Open: 12:00pm
Music Ends: 11:00pm

3 Day Schedule



Early Wristband Pick Up

We strongly recommend picking up your wristband early! We’ll be offering early pick up at Tasty Burger at Harvard Square on Wednesday & Thursday before the festival.

Tasty Burger Harvard Square (downstairs)
40 John F. Kennedy St. Cambridge
Weds 5/24, 12pm – 7pm
Thurs 5/25, 12pm – 7pm


See the Festival grounds HERE

GETTING THERE



On-site parking:

There is NO parking available on site, unless you received a parking hang tag with your Platinum Pass. The Boston Transportation Department will be ticketing and towing all non-resident vehicles in the neighborhood.

Parking in Harvard Square:

If you must drive, then be sure to reserve your spot in advance at a Propark parking lot in Harvard Square. This is the only way to guarantee a spot when you arrive!

Reserve a spot at 41 Church St. lot

Reserve a spot at 1350 Massachusetts Ave lot

Subway:

Arriving via subway is the easiest way to get to the show. Most lines connect directly to the Red Line and you will get off at the Harvard stop. When you arrive in Harvard Square you have an easy 10 minute walk down JFK Street and over the Charles River. You will then see our main entrance on your right.

Commuter Rail /Amtrak:

If you’re coming in from south of Boston, take the Commuter Rail or Amtrak to South Station and hop on the Red Line to the Harvard stop. If coming from the North, take the Commuter Rail or Downeaster to North station then transfer to the Green line and connect to Red Line via Park St stop, continue on to Harvard stop. If coming in on the Fitchburg Line take it to Porter Square and transfer to Red Line. When you arrive in Harvard Square you have an easy 10 minute walk down JFK Street and over the Charles River. You will then see our main entrance on your right.

Bus:

Several bus routes make stops at Harvard Square as well. The 66 and 86 routes include stops on North Harvard Street in front of Harvard Stadium. (NOTE – SERVICE MAY BE LIMITED AT THE END OF THE EVENT ON THESE ROUTES DUE TO ROAD CLOSURE)

If driving to an MBTA station, check in advance about parking availability at the Commuter Rail or the T

Download transitapp.com on iOS and android for real-time info and finding your way across all MBTA services.

From Logan Airport:

If you’re flying in you can take a cab from Logan or hop on the free Silver Line to South Station. From there connect to Red Line to the Harvard stop. When you arrive in Harvard Square you have an easy 10 minute walk down JFK Street and over the Charles River. You will then see our main entrance on your right.

Cab or rideshare car service:

Tell them to take you to Harvard Stadium, 65 N. Harvard St. in Allston. From there you will find signs directing you to main entrance.

Bike Parking:

Bike racks are available on the grounds, head towards Harvard Stadium and look for signage. Bicycle parking is free.

FAQ'S

What happens if it rains?

Boston Calling is a rain or shine event.

What is Boston Calling Music Festival?

Boston Calling Music Festival is a three-day, multi-stage festival featuring the biggest and best acts in live music, comedy, and visual arts. It is held at Harvard’s Athletic Complex in Allston, MA on May 26, 27, & 28, 2017. The event will provide easy access to all performance areas, incredible concessions, indoor theatre and many surprises to be announced. All ages are welcome and children under 10 are free.

When and where is it held?

When: Friday, Saturday and Sunday May 26, 27 & 28
Where: Harvard Athletic Complex, Allston Massachusetts

Will I get a ticket mailed or emailed to me?

No tickets will be issued for this event. All attendees will receive RFID wristbands mailed to the address provided on your Eventbrite order or picked up onsite at our Box office. Please see Box Office hours above.

If I am picking up my wristband onsite what will I need to show at the Box Office?

Please bring a photo ID (license, passport) for pickup at the Box Office.

How do I register my wristband?

Please visit bostoncalling.com/registration to register and view our registration FAQs

Using Cashless Wristband Payments

Register your wristband now

How does cashless work?

You will be able to activate cashless through an Eventbrite registration page, and easily link your credit or debit card or a card from your Eventbrite wallet (e.g., the same credit card you used to buy your ticket). You’ll set a PIN number that will be used at each transaction. Each time the wristband is used to purchase, the credit/debit card will be charged for the amount paid.

Can I use cash or debit/credit cards to buy things?

Yes, you can use your registered wristband, cash or credit/debit cards to purchase items with select vendors at the event.

Setting up cashless payments:


I need to register for cashless payments, how do I set that up?

You’ll need to go to the registration page to register for cashless using the wristband ID number located on the back of the wristband. You will need to create or login to your Eventbrite account in order to register.

I can’t remember if I registered for cashless, how do I check?

You can go to the registration page, login with the same Eventbrite account that was used to register the wristband and choose “Manage Registration”. If their credit card information is listed, you have registered for cashless.

Replacing a wristband with cashless payments


I lost my wristband that had cashless setup. I need a new one and still want to use cashless. You may get a replacement wristband at the Box Office, automatically transferring your cashless profile onto the new wristband. The old wristband will no longer be recognized at access points or point of sale terminals. Don’t sweat, you do not need to re-register for cashless.

I was just upgraded to a completely different wristband type (ie GA > VIP) but I already set up cashless for my original wristband, what do I do?

The RFID wristband will be replaced and you will have an entirely new order in Eventbrite, which will automatically deactivate the original wristband for access control and cashless. You will need to register the new wristband for cashless. You can do that by going to the registration page, logging into your existing Eventbrite account, selecting the “First-time registration” option and using the new wristband ID number located on the back of the new wristband. The existing debit/credit card will still be saved in their profile when you log-in to the registration page and can be simply applied to the new wristband.

Deactivating cashless:


I no longer want to use cashless on my wristband, how do I deactivate it?

You can go to the registration page, login with the same Eventbrite account that was used to register your wristband and choose “Manage Registration”. There is an option to “Deactivate Cashless” for each wristband that has been registered and setup for cashless.

How do I report my lost/stolen wristband; I won’t be using it for the rest of the festival?

You can login to their Eventbrite account and go to My Tickets to deactivate the wristband and that wristband will immediately be unusable for access control or cashless onsite. If you do not remember your password or have the ability to go to My Tickets, then under some exceptions (with proof of ID) the Box Office can ‘remove’ the wristband from their order via Eventbrite Organizer.

Making Changes to Cashless:


How do I change the card/pin I am using to make cashless payments?

You can visit the wristband a href="registration.html">registration page, login as the same Eventbrite user that was used during first-time registration, and choose “Manage Registration”. There is an option to change which card is linked, and an option to change your PIN number.

I can’t remember my pin, how do I change it?

The pin you chose is stored securely, so if you forget your pin you will need to create a new one. You can visit the wristband registration URL, login as the same Eventbrite user that was used during first-time registration, and choose “Manage Registration”. There is an option to change the pin number.

I bought the wristband from someone and they registered the wristband for cashless, can I still use cashless?

Sorry, you cannot re-register a wristband. You will need a new wristband to register under your name and card. Visit the Box Office to see if they will provide them with a new wristband.

My card was declined, what can I do?

You will need to contact their bank to understand why your card was declined, like with any other declined card purchase. If your want to try and load a different credit/debit card to your wristband, you can do so by visiting the wristband registration page, login as the same Eventbrite user that was used during first-time registration, and choose “Manage Registration”. There is an option to change which card is linked for cashless.

I purchased a 3-day pass. Will I receive 3 wristbands?

No, multi-day passes are shipped as ONE wristband and are only valid for one attendee.

What can I purchase with my RFID wristband?

If you choose to link a credit or debit card with your wristband before the event, you will be able to purchase beer, wine, water, soda and merchandise just by tapping the wristband at the payment point. There will be some food options to purchase with your wristband, and we recommend having cash or a card with you to fully enjoy all the food the festival has to offer.

I need to update my mailing address for my RFID wristband shipment.

Click here for instructions. You will be able to update your shipping address until 4/15/17.

I lost / damaged my RFID wristband. How can I get a new one?

Our onsite box office will be able to issue you a new one day of show. There’s a $20 replacement fee and we require a photo ID so we can verify that you are the original purchaser.

Is the Festival accessible to people with disabilities?

The entire site is ADA accessible. ADA restrooms are also available. ASL interpreters are only available upon request. Feel free to reach out to our ADA services team with any questions: ADA@bostoncalling.com

What are the differences between General Admission (GA), VIP and Platinum passes?

Please find full details about all of ticket type on our tickets page.

What should I bring to the Festival?

Sunscreen Hats
Sunglasses
Non-professional film and digital cameras
(1) Factory-sealed bottle of water (non-glass container)
A small clear plastic bag (no backpacks are allowed inside the festival)
Valid Driver’s License for will-call and/or to purchase alcohol
Comfortable footwear

The following items are prohibited:

Cigarettes, Cigars, Lighters or Tabaco of any kind – Boston Calling is a No Smoking Festival. Due to the composition of some of the fields, cigarettes will not be permitted on site and will be confiscated.
Large bags/backpacks (bags can be no larger than 12” x 12”)
Weapons of any kind
Professional cameras & recording devices (no SLR/DSLR or cameras with detachable lenses)
Illegal substances
Squirt guns, misters, spray bottles, etc
Laser pens and similar focused-light devices
Chairs / Strollers
Cans, canteens, flasks (empty water bottles will be allowed)
Pets
Bicycles, scooters, personal motorized vehicles
Musical instruments
Sleeping bags (no overnight camping)
Picnic blankets
Umbrellas
Any container of liquid other than 1 factory sealed bottle of water
Totem poles or flag sticks
Walkie Talkies
Fake IDs – they will be confiscated and your wristband will be cut without refund.

Any tips on preparation for a day at Boston Calling Music Festival?

We suggest preparing for the event as follows:

Dress in cool, lightweight clothing
Sunglasses
Lather up in sunscreen, the shade is limited to smaller parts of the festival grounds
Bring a hat
Wear comfy shoes
Stay hydrated! Drink water before you get to the event and enjoy the beverage offerings of the many vendors at the festival.

FAQ's CONTINUED

Are there ATMs available if I run low on cash?

Many ATMs will be located around the festival grounds.

What will be available in the food/beer areas?

We are excited to feature a tremendous variety of food choices this year including vegetarian, vegan and gluten-free options from over thirty food vendors, with a full food lineup announce coming soon. Samuel Adams, Miller Lite, Angry Orchard, and Henry’s Hard Soda will be featured in all beer vending areas as well as in the VIP section. There will be a specially curated craft beer garden serving all kinds of local and rare beer offerings. Beer and wine will be available to those who are 21+. Please make sure to bring proper ID and grab a wristband from one of the ID Check tents by the main entrance.

Will you have merchandise for sale?

Festival t-shirts, hooded sweatshirts, limited edition festival posters, hats, and many other items will be sold at the main merchandise stand. Artist merchandise will also be available there. Limited event merchandise is available before the festival so check by clicking the Shop link above.

How can I apply for a food booth?

If you are interested in being considered, please email us with your company/business name, full contact and company information, and detailed information on the food items and dishes you would like to sell.

How can I apply for press credentials?

Email us with your full info and someone from our team will be in touch soon after!

How can my company become a Partner?

If your company is interested in supporting or participating at the festival, please email us with as much info as possible on your company, as well as your contact info, and one of our partnership representatives will be in touch shortly.

What happens if the event is cancelled?

In the event a single day or multiple days of the festival are cancelled, ticket holders will be notified of cancellation and refund policy. Artist lineup is subject to change including in the event of weather

Community Concerns: (617) 903-0533

If you have a festival related question please reach out to us at info@bostoncalling.com

GROUP TICKETS

BUY TICKETS IN GROUPS AND SAVE!

Get a group of 10 or more guests and buy in one order to save up to 20% off. Email us at info@bostoncalling.com

JOIN OUR MAILING LIST


HOW CAN I WORK AT THE FESTIVAL?

Thanks for your interest in joining the team. Unfortunately we are no longer accepting applications for our 2017 festival.

JOIN OUR STREET TEAM

We are looking for passionate, dedicated, reliable, hardworking music lovers to help us get the word out about Boston Calling! Click here to fill out our form to get started.

FESTIVAL DETAILS

FRIDAY

Box Office Opens: 12:00pm
Gates Open: 2:30pm
Music Ends: 11:00pm

SATURDAY/SUNDAY

Box Office Opens: 11:00am
Gates Open: 12:00pm
Music Ends: 11:00pm

3 Day Schedule



Early Wristband Pick Up

We strongly recommend picking up your wristband early! We’ll be offering early pick up at Tasty Burger at Harvard Square on Wednesday & Thursday before the festival.

Tasty Burger Harvard Square (downstairs)
40 John F. Kennedy St. Cambridge
Weds 5/24, 12pm – 7pm
Thurs 5/25, 12pm – 7pm


See the Festival grounds HERE

GETTING THERE



On-site parking:

There is NO parking available on site, unless you received a parking hang tag with your Platinum Pass. The Boston Transportation Department will be ticketing and towing all non-resident vehicles in the neighborhood.

Parking in Harvard Square:

If you must drive, then be sure to reserve your spot in advance at a Propark parking lot in Harvard Square. This is the only way to guarantee a spot when you arrive!

Reserve a spot at 41 Church St. lot

Reserve a spot at 1350 Massachusetts Ave lot

Subway:

Arriving via subway is the easiest way to get to the show. Most lines connect directly to the Red Line and you will get off at the Harvard stop. When you arrive in Harvard Square you have an easy 10 minute walk down JFK Street and over the Charles River. You will then see our main entrance on your right.

Commuter Rail /Amtrak:

If you’re coming in from south of Boston, take the Commuter Rail or Amtrak to South Station and hop on the Red Line to the Harvard stop. If coming from the North, take the Commuter Rail or Downeaster to North station then transfer to the Green line and connect to Red Line via Park St stop, continue on to Harvard stop. If coming in on the Fitchburg Line take it to Porter Square and transfer to Red Line. When you arrive in Harvard Square you have an easy 10 minute walk down JFK Street and over the Charles River. You will then see our main entrance on your right.

Bus:

Several bus routes make stops at Harvard Square as well. The 66 and 86 routes include stops on North Harvard Street in front of Harvard Stadium. (NOTE – SERVICE MAY BE LIMITED AT THE END OF THE EVENT ON THESE ROUTES DUE TO ROAD CLOSURE)

If driving to an MBTA station, check in advance about parking availability at the Commuter Rail or the T

Download transitapp.com on iOS and android for real-time info and finding your way across all MBTA services.

From Logan Airport:

If you’re flying in you can take a cab from Logan or hop on the free Silver Line to South Station. From there connect to Red Line to the Harvard stop. When you arrive in Harvard Square you have an easy 10 minute walk down JFK Street and over the Charles River. You will then see our main entrance on your right.

Cab or rideshare car service:

Tell them to take you to Harvard Stadium, 65 N. Harvard St. in Allston. From there you will find signs directing you to main entrance.

Bike Parking:

Bike racks are available on the grounds, head towards Harvard Stadium and look for signage. Bicycle parking is free.

FAQ'S

What happens if it rains?

Boston Calling is a rain or shine event.

What is Boston Calling Music Festival?

Boston Calling Music Festival is a three-day, multi-stage festival featuring the biggest and best acts in live music, comedy, and visual arts. It is held at Harvard’s Athletic Complex in Allston, MA on May 26, 27, & 28, 2017. The event will provide easy access to all performance areas, incredible concessions, indoor theatre and many surprises to be announced. All ages are welcome and children under 10 are free.

When and where is it held?

When: Friday, Saturday and Sunday May 26, 27 & 28
Where: Harvard Athletic Complex, Allston Massachusetts

Will I get a ticket mailed or emailed to me?

No tickets will be issued for this event. All attendees will receive RFID wristbands mailed to the address provided on your Eventbrite order or picked up onsite at our Box office. Please see Box Office hours above.

If I am picking up my wristband onsite what will I need to show at the Box Office?

Please bring a photo ID (license, passport) for pickup at the Box Office.

How do I register my wristband?

Please visit bostoncalling.com/registration to register and view our registration FAQs

Using Cashless Wristband Payments

Register your wristband now

How does cashless work?

You will be able to activate cashless through an Eventbrite registration page, and easily link your credit or debit card or a card from your Eventbrite wallet (e.g., the same credit card you used to buy your ticket). You’ll set a PIN number that will be used at each transaction. Each time the wristband is used to purchase, the credit/debit card will be charged for the amount paid.

Can I use cash or debit/credit cards to buy things?

Yes, you can use your registered wristband, cash or credit/debit cards to purchase items with select vendors at the event.

Setting up cashless payments:


I need to register for cashless payments, how do I set that up?

You’ll need to go to the registration page to register for cashless using the wristband ID number located on the back of the wristband. You will need to create or login to your Eventbrite account in order to register.

I can’t remember if I registered for cashless, how do I check?

You can go to the registration page, login with the same Eventbrite account that was used to register the wristband and choose “Manage Registration”. If their credit card information is listed, you have registered for cashless.

Replacing a wristband with cashless payments


I lost my wristband that had cashless setup. I need a new one and still want to use cashless. You may get a replacement wristband at the Box Office, automatically transferring your cashless profile onto the new wristband. The old wristband will no longer be recognized at access points or point of sale terminals. Don’t sweat, you do not need to re-register for cashless.

I was just upgraded to a completely different wristband type (ie GA > VIP) but I already set up cashless for my original wristband, what do I do?

The RFID wristband will be replaced and you will have an entirely new order in Eventbrite, which will automatically deactivate the original wristband for access control and cashless. You will need to register the new wristband for cashless. You can do that by going to the registration page, logging into your existing Eventbrite account, selecting the “First-time registration” option and using the new wristband ID number located on the back of the new wristband. The existing debit/credit card will still be saved in their profile when you log-in to the registration page and can be simply applied to the new wristband.

Deactivating cashless:


I no longer want to use cashless on my wristband, how do I deactivate it?

You can go to the registration page, login with the same Eventbrite account that was used to register your wristband and choose “Manage Registration”. There is an option to “Deactivate Cashless” for each wristband that has been registered and setup for cashless.

How do I report my lost/stolen wristband; I won’t be using it for the rest of the festival?

You can login to their Eventbrite account and go to My Tickets to deactivate the wristband and that wristband will immediately be unusable for access control or cashless onsite. If you do not remember your password or have the ability to go to My Tickets, then under some exceptions (with proof of ID) the Box Office can ‘remove’ the wristband from their order via Eventbrite Organizer.

Making Changes to Cashless:


How do I change the card/pin I am using to make cashless payments?

You can visit the wristband a href="registration.html">registration page, login as the same Eventbrite user that was used during first-time registration, and choose “Manage Registration”. There is an option to change which card is linked, and an option to change your PIN number.

I can’t remember my pin, how do I change it?

The pin you chose is stored securely, so if you forget your pin you will need to create a new one. You can visit the wristband registration URL, login as the same Eventbrite user that was used during first-time registration, and choose “Manage Registration”. There is an option to change the pin number.

I bought the wristband from someone and they registered the wristband for cashless, can I still use cashless?

Sorry, you cannot re-register a wristband. You will need a new wristband to register under your name and card. Visit the Box Office to see if they will provide them with a new wristband.

My card was declined, what can I do?

You will need to contact their bank to understand why your card was declined, like with any other declined card purchase. If your want to try and load a different credit/debit card to your wristband, you can do so by visiting the wristband registration page, login as the same Eventbrite user that was used during first-time registration, and choose “Manage Registration”. There is an option to change which card is linked for cashless.

I purchased a 3-day pass. Will I receive 3 wristbands?

No, multi-day passes are shipped as ONE wristband and are only valid for one attendee.

What can I purchase with my RFID wristband?

If you choose to link a credit or debit card with your wristband before the event, you will be able to purchase beer, wine, water, soda and merchandise just by tapping the wristband at the payment point. There will be some food options to purchase with your wristband, and we recommend having cash or a card with you to fully enjoy all the food the festival has to offer.

I need to update my mailing address for my RFID wristband shipment.

Click here for instructions. You will be able to update your shipping address until 4/15/17.

I lost / damaged my RFID wristband. How can I get a new one?

Our onsite box office will be able to issue you a new one day of show. There’s a $20 replacement fee and we require a photo ID so we can verify that you are the original purchaser.

Is the Festival accessible to people with disabilities?

The entire site is ADA accessible. ADA restrooms are also available. ASL interpreters are only available upon request. Feel free to reach out to our ADA services team with any questions: ADA@bostoncalling.com

What are the differences between General Admission (GA), VIP and Platinum passes?

Please find full details about all of ticket type on our tickets page.

What should I bring to the Festival?

Sunscreen Hats
Sunglasses
Non-professional film and digital cameras
(1) Factory-sealed bottle of water (non-glass container)
A small clear plastic bag (no backpacks are allowed inside the festival)
Valid Driver’s License for will-call and/or to purchase alcohol
Comfortable footwear

The following items are prohibited:

Cigarettes, Cigars, Lighters or Tabaco of any kind – Boston Calling is a No Smoking Festival. Due to the composition of some of the fields, cigarettes will not be permitted on site and will be confiscated.
Large bags/backpacks (bags can be no larger than 12” x 12”)
Weapons of any kind
Professional cameras & recording devices (no SLR/DSLR or cameras with detachable lenses)
Illegal substances
Squirt guns, misters, spray bottles, etc
Laser pens and similar focused-light devices
Chairs / Strollers
Cans, canteens, flasks (empty water bottles will be allowed)
Pets
Bicycles, scooters, personal motorized vehicles
Musical instruments
Sleeping bags (no overnight camping)
Picnic blankets
Umbrellas
Any container of liquid other than 1 factory sealed bottle of water
Totem poles or flag sticks
Walkie Talkies
Fake IDs – they will be confiscated and your wristband will be cut without refund.

Any tips on preparation for a day at Boston Calling Music Festival?

We suggest preparing for the event as follows:


Dress in cool, lightweight clothing
Sunglasses
Lather up in sunscreen, the shade is limited to smaller parts of the festival grounds
Bring a hat
Wear comfy shoes
Stay hydrated! Drink water before you get to the event and enjoy the beverage offerings of the many vendors at the festival.

Are there ATMs available if I run low on cash?

Many ATMs will be located around the festival grounds.

What will be available in the food/beer areas?

We are excited to feature a tremendous variety of food choices this year including vegetarian, vegan and gluten-free options from over thirty food vendors, with a full food lineup announce coming soon. Samuel Adams, Miller Lite, Angry Orchard, and Henry’s Hard Soda will be featured in all beer vending areas as well as in the VIP section. There will be a specially curated craft beer garden serving all kinds of local and rare beer offerings. Beer and wine will be available to those who are 21+. Please make sure to bring proper ID and grab a wristband from one of the ID Check tents by the main entrance.

Will you have merchandise for sale?

Festival t-shirts, hooded sweatshirts, limited edition festival posters, hats, and many other items will be sold at the main merchandise stand. Artist merchandise will also be available there. Limited event merchandise is available before the festival so check by clicking the Shop link above.

How can I apply for a food booth?

If you are interested in being considered, please email us with your company/business name, full contact and company information, and detailed information on the food items and dishes you would like to sell.

How can I apply for press credentials?

Email us with your full info and someone from our team will be in touch soon after!

How can my company become a Partner?

If your company is interested in supporting or participating at the festival, please email us with as much info as possible on your company, as well as your contact info, and one of our partnership representatives will be in touch shortly.

What happens if the event is cancelled?

In the event a single day or multiple days of the festival are cancelled, ticket holders will be notified of cancellation and refund policy. Artist lineup is subject to change including in the event of weather.

Community Concerns: (617) 903-0533

If you have a festival related question please reach out to us at info@bostoncalling.com

GROUP TICKETS

BUY TICKETS IN GROUPS AND SAVE!

Get a group of 10 or more guests and buy in one order to save up to 20% off. Email us at info@bostoncalling.com

JOIN OUR MAILING LIST


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