When and where is the festival?

FRIDAY, MAY 24
Gates Open: 2:30PM
Music Ends: 11:00PM

SATURDAY, MAY 25 & SUNDAY MAY 26
Gates Open: 12:00PM
Music Ends: 11:00PM

When: Friday, Saturday and Sunday May 24, 25, 26
Where: Harvard Athletic Complex, Allston Massachusetts

How do I get to the festival?

Check out our transportation video that will get you to Boston Calling no matter where you’re coming from!

Main Entrance is located at 65 N. Harvard St., Allston, MA and we recommend taking the T (Red Line) to the Harvard Square station. From there it’s an easy 10 minute walk to the main entrance. Find your best MBTA route HERE.

Leave your vehicle at home and call a Lyft ride to Boston Calling. Open your Lyft app and choose the Main Entrance at 65 N. Harvard St., Allston, MA as your destination. The city will be enforcing no-stopping rules on Soldiers Field Road, so be sure to exit your ride on N. Harvard Street. For the fastest ride home, follow the signs to the Harvard Business School and find the Lyft Lounge. There, you can take a load off, enjoy some tunes, and hydrate for another day of music. The Lyft team will be on-site to help you get in, out, and on your way.

Please note that there is no street parking in the surrounding communities, and city officials will be very strict with ticketing and towing. The festival will have bicycle parking on site.

You can also take the Commuter Rail into Boston Landing Station on the Worcester Line. From there, it’s just a 1.1 mile walk. Find schedule and station information HERE and download the mTicket app to buy tickets right on your phone.

Bus routes that stop at Harvard Stadium: 66 & 86 Routes

How do I get there via Lyft?

Getting There
Open your Lyft app and choose the Main Entrance at 65 N. Harvard St., Allston, MA as your destination. The city will be enforcing no-stopping rules on Soldiers Field Road, so be sure to exit your ride on N. Harvard St.

Heading Out
For the fastest way home, follow the signs to the Lyft Lounge. There, you can take a load off, enjoy some tunes, and hydrate for another day of music. The Lyft team will be on-site to help you get in, out, and on your way.

CLICK HERE FOR LYFT PICKUP MAP

What happens if it rains?

Boston Calling is a rain or shine event.

What is Boston Calling Music Festival?

Boston Calling Music Festival is a three-day, multi-stage festival featuring the biggest and best acts in live music, comedy, and visual arts. It is held at Harvard’s Athletic Complex in Allston, MA on May 24, 25, & 26, 2019. The event will provide easy access to all performance areas, incredible concessions, indoor performances and many surprises to be announced. All ages are welcome and children under 10 are free.

What should I bring to the Festival?
  • Sunscreen (non aerosol)
  • Hats
  • Sunglasses
  • Non-professional film and digital cameras
  • (1) Factory-sealed bottle of water (non-glass container, up to 1 gallon in size)
  • Factory-sealed snacks
  • A small clear plastic bag (no backpacks are allowed inside the festival)
  • Valid Driver’s License for will-call and/or to purchase alcohol
  • Comfortable footwear (shoes or sandals must be worn to enter festival grounds)
What items are prohibited from the Festival?

All patrons are subject to search upon entry every time you enter the festival grounds.  Please note all items that are confiscated or voluntarily surrendered WILL NOT be held or returned.

  • Drugs, drug paraphernalia or illegal substances of any kind
  • Cigarettes, Cigars, Lighters or Tobacco of any kind – Boston Calling is a No Smoking Festival. Due to the composition of some of the fields, cigarettes will not be permitted on site and will be confiscated.  This includes Juul’s & Vape pens
  • Outside food with exception of personal sized, factory-sealed snacks
  • Large bags/ large backpacks (bags can be no larger than 12” x 12”)
  • Weapons of any kind (or anything deemed a weapon by security)
  • Professional cameras & recording devices (no SLR/DSLR or cameras with detachable lenses)
  • Illegal substances
  • Squirt guns, misters, spray bottles, etc
  • Laser pens and similar focused-light devices
  • Chairs / Strollers
  • Cans, canteens, flasks, hydration backpacks (empty water bottles will be allowed)
  • Pets (only approved service dogs)
  • Bicycles, scooters, personal motorized vehicles
  • Musical instruments
  • Sleeping bags, tarps, or blankets (no overnight camping)
  • Umbrellas
  • Any container of liquid other than 1 factory sealed bottle of water (plastic only)
  • Totem poles or flag sticks
  • Walkie Talkies
  • Fake IDs – they will be confiscated and your wristband will be cut without refund.
Any tips on preparation for a day at Boston Calling Music Festival?

We suggest preparing for the event as follows:

  • Dress in cool, lightweight clothing
  • Sunglasses
  • Lather up in sunscreen, the shade is limited to smaller parts of the festival grounds
  • Bring a hat
  • Wear comfy shoes

Stay hydrated! Drink water before you get to the event and enjoy the beverage offerings of the many vendors at the festival. You are welcome to bring a factory sealed water bottle or an empty (non-glass) beverage container to use at our free water refill station.

Will you have lockers available?

Yes! Lockers will be available as a safe & secure place to store your belongings while at the festival. You can reserve your locker, located INSIDE the festival, HERE

On-Site Rental Lockers presented by Chase

  • Chase cardholders will receive a complimentary rental locker if they present a Chase debit or credit card on-site during festival weekend. This offer is available on a first come, first serve basis.
  • Rental lockers are located directly outside and directly inside the festival grounds
  • Complimentary lockers are only available on-site

 

Can I charge my phone at the festival?

Portable chargers will be available for purchase through Electric Standard Co. Attendees can charge on the go, no matter what type of device they have. Cables come built in, and are easily rechargeable at home. To learn more about unlimited exchanges and pre-orders, CLICK HERE

Are there ATMs available if I run low on cash?

Many ATMs will be located around the festival grounds.

What will be available in the food/beer areas?

Check out our list of food & drink vendors here and download our official mobile app to view full menus.

Download for iOS

Download for Google Play

Will you have merchandise for sale?

Festival t-shirts, hooded sweatshirts, and hats from our friends at 47 Brand, limited edition festival posters and many other items will be sold at the main merchandise stand. Artist merchandise will also be available there. Limited event merchandise is available before the festival so check out our 47 Brand online store here.

Where should I stay?

Make the most of your Boston visit when you Weekend Like a Local with Hilton.
Save up to 50% off Sunday night stays at participating Hilton area hotels in Greater Boston such as Hilton Boston Back Bay, DoubleTree by Hilton Boston Bayside, and Ames Boston Hotel, Curio Collection by Hilton. With the Weekend Like a Local package, you’ll enjoy great savings on unique experiences at Boston-area restaurants, attractions and much more.
Learn More>

Media questions?

For any media inquiries, please email our Boston Calling press team.

How can my company become a Partner?

If your company is interested in supporting or participating at the festival, please email us with as much info as possible on your company, as well as your contact info, and one of our partnership representatives will be in touch shortly. EMAIL

What happens if the event is cancelled?

In the event a single day or multiple days of the festival are cancelled, ticket holders will be notified of cancellation and refund policy. Artist lineup is subject to change including in the event of weather.

How can I work at the festival?

Our work program is now full.

When and where is the festival?

FRIDAY, MAY 24
Gates Open: 2:30PM
Music Ends: 11:00PM

SATURDAY, MAY 25 & SUNDAY MAY 26
Gates Open: 12:00PM
Music Ends: 11:00PM

When: Friday, Saturday and Sunday May 24, 25, 26
Where: Harvard Athletic Complex, Allston Massachusetts

Can I charge my phone at the festival?

Portable chargers will be available for purchase through Electric Standard Co. Attendees can charge on the go, no matter what type of device they have. Cables come built in, and are easily rechargeable at home. To learn more about unlimited exchanges and pre-orders, CLICK HERE

How do I get to the festival?

Check out our transportation video that will get you to Boston Calling no matter where you’re coming from!

Main Entrance is located at 65 N. Harvard St., Allston, MA and we recommend taking the T (Red Line) to the Harvard Square station. From there it’s an easy 10 minute walk to the main entrance. Find your best MBTA route HERE.

Leave your vehicle at home and call a Lyft ride to Boston Calling. Open your Lyft app and choose the Main Entrance at 65 N. Harvard St., Allston, MA as your destination. The city will be enforcing no-stopping rules on Soldiers Field Road, so be sure to exit your ride on N. Harvard Street. For the fastest ride home, follow the signs to the Harvard Business School and find the Lyft Lounge. There, you can take a load off, enjoy some tunes, and hydrate for another day of music. The Lyft team will be on-site to help you get in, out, and on your way.

Please note that there is no street parking in the surrounding communities, and city officials will be very strict with ticketing and towing. The festival will have bicycle parking on site.

You can also take the Commuter Rail into Boston Landing Station on the Worcester Line. From there, it’s just a 1.1 mile walk. Find schedule and station information HERE and download the mTicket app to buy tickets right on your phone.

Bus routes that stop at Harvard Stadium: 66 & 86 Routes

Are there ATMs available if I run low on cash?

Many ATMs will be located around the festival grounds.

How do I get there via Lyft?

Getting There
Open your Lyft app and choose the Main Entrance at 65 N. Harvard St., Allston, MA as your destination. The city will be enforcing no-stopping rules on Soldiers Field Road, so be sure to exit your ride on N. Harvard St.

Heading Out
For the fastest way home, follow the signs to the Lyft Lounge. There, you can take a load off, enjoy some tunes, and hydrate for another day of music. The Lyft team will be on-site to help you get in, out, and on your way.

CLICK HERE FOR LYFT PICKUP MAP

What will be available in the food/beer areas?

Check out our list of food & drink vendors here and download our official mobile app to view full menus.

Download for iOS

Download for Google Play

What happens if it rains?

Boston Calling is a rain or shine event.

Will you have merchandise for sale?

Festival t-shirts, hooded sweatshirts, and hats from our friends at 47 Brand, limited edition festival posters and many other items will be sold at the main merchandise stand. Artist merchandise will also be available there. Limited event merchandise is available before the festival so check out our 47 Brand online store here.

What is Boston Calling Music Festival?

Boston Calling Music Festival is a three-day, multi-stage festival featuring the biggest and best acts in live music, comedy, and visual arts. It is held at Harvard’s Athletic Complex in Allston, MA on May 24, 25, & 26, 2019. The event will provide easy access to all performance areas, incredible concessions, indoor performances and many surprises to be announced. All ages are welcome and children under 10 are free.

Where should I stay?

Make the most of your Boston visit when you Weekend Like a Local with Hilton.
Save up to 50% off Sunday night stays at participating Hilton area hotels in Greater Boston such as Hilton Boston Back Bay, DoubleTree by Hilton Boston Bayside, and Ames Boston Hotel, Curio Collection by Hilton. With the Weekend Like a Local package, you’ll enjoy great savings on unique experiences at Boston-area restaurants, attractions and much more.
Learn More>

What should I bring to the Festival?
  • Sunscreen (non aerosol)
  • Hats
  • Sunglasses
  • Non-professional film and digital cameras
  • (1) Factory-sealed bottle of water (non-glass container, up to 1 gallon in size)
  • Factory-sealed snacks
  • A small clear plastic bag (no backpacks are allowed inside the festival)
  • Valid Driver’s License for will-call and/or to purchase alcohol
  • Comfortable footwear (shoes or sandals must be worn to enter festival grounds)
Media questions?

For any media inquiries, please email our Boston Calling press team.

What items are prohibited from the Festival?

All patrons are subject to search upon entry every time you enter the festival grounds.  Please note all items that are confiscated or voluntarily surrendered WILL NOT be held or returned.

  • Drugs, drug paraphernalia or illegal substances of any kind
  • Cigarettes, Cigars, Lighters or Tobacco of any kind – Boston Calling is a No Smoking Festival. Due to the composition of some of the fields, cigarettes will not be permitted on site and will be confiscated.  This includes Juul’s & Vape pens
  • Outside food with exception of personal sized, factory-sealed snacks
  • Large bags/ large backpacks (bags can be no larger than 12” x 12”)
  • Weapons of any kind (or anything deemed a weapon by security)
  • Professional cameras & recording devices (no SLR/DSLR or cameras with detachable lenses)
  • Illegal substances
  • Squirt guns, misters, spray bottles, etc
  • Laser pens and similar focused-light devices
  • Chairs / Strollers
  • Cans, canteens, flasks, hydration backpacks (empty water bottles will be allowed)
  • Pets (only approved service dogs)
  • Bicycles, scooters, personal motorized vehicles
  • Musical instruments
  • Sleeping bags, tarps, or blankets (no overnight camping)
  • Umbrellas
  • Any container of liquid other than 1 factory sealed bottle of water (plastic only)
  • Totem poles or flag sticks
  • Walkie Talkies
  • Fake IDs – they will be confiscated and your wristband will be cut without refund.
How can my company become a Partner?

If your company is interested in supporting or participating at the festival, please email us with as much info as possible on your company, as well as your contact info, and one of our partnership representatives will be in touch shortly. EMAIL

Any tips on preparation for a day at Boston Calling Music Festival?

We suggest preparing for the event as follows:

  • Dress in cool, lightweight clothing
  • Sunglasses
  • Lather up in sunscreen, the shade is limited to smaller parts of the festival grounds
  • Bring a hat
  • Wear comfy shoes

Stay hydrated! Drink water before you get to the event and enjoy the beverage offerings of the many vendors at the festival. You are welcome to bring a factory sealed water bottle or an empty (non-glass) beverage container to use at our free water refill station.

What happens if the event is cancelled?

In the event a single day or multiple days of the festival are cancelled, ticket holders will be notified of cancellation and refund policy. Artist lineup is subject to change including in the event of weather.

Will you have lockers available?

Yes! Lockers will be available as a safe & secure place to store your belongings while at the festival. You can reserve your locker, located INSIDE the festival, HERE

On-Site Rental Lockers presented by Chase

  • Chase cardholders will receive a complimentary rental locker if they present a Chase debit or credit card on-site during festival weekend. This offer is available on a first come, first serve basis.
  • Rental lockers are located directly outside and directly inside the festival grounds
  • Complimentary lockers are only available on-site

 

How can I work at the festival?

Our work program is now full.

What are the differences between General Admission (GA), VIP and Platinum passes?

Please find full details about all ticket types on our tickets page.

Will I get a ticket mailed or emailed to me?

No tickets will be issued for this event. All attendees will receive RFID wristbands mailed to the address provided on your Front Gate Ticketing order or picked up onsite at our Box office (for international orders only). Wristbands ship in early May 2019.

FRIDAY
Box Office: 12:30PM
Gates Open: 2:30PM
Music Ends: 11:00PM

SATURDAY & SUNDAY
Box Office: 11:00AM
Gates Open: 12:00PM
Music Ends: 11:00PM

If I am picking up my wristband onsite what will I need to show at the Box Office?

Please bring a photo ID (license, passport) for pickup at the Box Office.

I purchased a 3-day pass. Will I receive 3 wristbands?

No, multi-day passes are shipped as ONE wristband and are only valid for one attendee, all three days.

Can I buy passes on Craigslist, StubHub or any other 3rd party seller?

Only wristbands purchased through Boston Calling ticketing website are guaranteed to be authentic.  Each festival, dozens of attendees are turned away at entry due to an invalid pass.  In almost all cases it was counterfeit or already used and purchased from a third party.  Our box office can’t provide assistance to anyone but the original purchaser and they must have a valid photo ID that matches the order name.  If you want to be sure of no issues, always buy your tickets from bostoncalling.com/tickets

 

What can I purchase with my RFID wristband?

For the speediest festival experience, we HIGHLY recommend linking a credit or debit card with your wristband before the event. You will be able to purchase food, beer, wine, water, soda and merchandise just by tapping the wristband at the payment point.

When will wristbands be shipped?

All wristbands begin shipping in late April. You will receive your wristbands in your mailbox within 1-3 weeks before the festival. You will receive an email from Front Gate Tickets with your tracking number once your package ships. If you do not receive your wristbands in the mail before the event you will be able to pick them up at the Box Office. Please be sure to bring a government issued ID with you to pick up your wristband at the Box Office.

How can I update my shipping address?

You can update your shipping address on the Tickets page until the cutoff date when shipping begins. If you aren’t available at the shipping address you provided and don’t have a different address, you can cancel the shipment by calling 1-888- 512-SHOW and pick up your replacement wristband at the event in Will Call. If you can’t receive the package after it’s been shipped to the provided address, please proceed to Will Call with a copy of your original order confirmation email and a photo ID. We’ll get you set up. In all cases, shipping fees are non-refundable.

Click here for instructions.

I received my tracking information but I never received my wristband?

Shipping Status is not updated in the ticket buyer’s account. An email, with tracking will be sent by Front Gate when the order is shipped. Call Front Gate’s Support team at 1-888- 512-SHOW to have your tickets moved to will call.

What are the differences between General Admission (GA), VIP and Platinum passes?

Please find full details about all ticket types on our tickets page.

What can I purchase with my RFID wristband?

For the speediest festival experience, we HIGHLY recommend linking a credit or debit card with your wristband before the event. You will be able to purchase food, beer, wine, water, soda and merchandise just by tapping the wristband at the payment point.

Will I get a ticket mailed or emailed to me?

No tickets will be issued for this event. All attendees will receive RFID wristbands mailed to the address provided on your Front Gate Ticketing order or picked up onsite at our Box office (for international orders only). Wristbands ship in early May 2019.

FRIDAY
Box Office: 12:30PM
Gates Open: 2:30PM
Music Ends: 11:00PM

SATURDAY & SUNDAY
Box Office: 11:00AM
Gates Open: 12:00PM
Music Ends: 11:00PM

When will wristbands be shipped?

All wristbands begin shipping in late April. You will receive your wristbands in your mailbox within 1-3 weeks before the festival. You will receive an email from Front Gate Tickets with your tracking number once your package ships. If you do not receive your wristbands in the mail before the event you will be able to pick them up at the Box Office. Please be sure to bring a government issued ID with you to pick up your wristband at the Box Office.

If I am picking up my wristband onsite what will I need to show at the Box Office?

Please bring a photo ID (license, passport) for pickup at the Box Office.

How can I update my shipping address?

You can update your shipping address on the Tickets page until the cutoff date when shipping begins. If you aren’t available at the shipping address you provided and don’t have a different address, you can cancel the shipment by calling 1-888- 512-SHOW and pick up your replacement wristband at the event in Will Call. If you can’t receive the package after it’s been shipped to the provided address, please proceed to Will Call with a copy of your original order confirmation email and a photo ID. We’ll get you set up. In all cases, shipping fees are non-refundable.

Click here for instructions.

I purchased a 3-day pass. Will I receive 3 wristbands?

No, multi-day passes are shipped as ONE wristband and are only valid for one attendee, all three days.

I received my tracking information but I never received my wristband?

Shipping Status is not updated in the ticket buyer’s account. An email, with tracking will be sent by Front Gate when the order is shipped. Call Front Gate’s Support team at 1-888- 512-SHOW to have your tickets moved to will call.

Can I buy passes on Craigslist, StubHub or any other 3rd party seller?

Only wristbands purchased through Boston Calling ticketing website are guaranteed to be authentic.  Each festival, dozens of attendees are turned away at entry due to an invalid pass.  In almost all cases it was counterfeit or already used and purchased from a third party.  Our box office can’t provide assistance to anyone but the original purchaser and they must have a valid photo ID that matches the order name.  If you want to be sure of no issues, always buy your tickets from bostoncalling.com/tickets

 

What should I know about the wristband?

Your wristband grants you access to Boston Calling. Your wristband can’t be removed or loosened once you put it on. You shouldn’t put on your wristband until you are on your way to Boston Calling since it must remain on your wrist at all times until you are departing the festival at the end of the event. Your wristbands must be on and secured as you approach the festival.

How do I put my wristband on?
  • Find a friend! You only get one shot at this so we recommend an extra hand to help.
  • Put it on your wrist. Your wristband belongs on your RIGHT wrist.
  • Use the one finger rule! The wristband should be snug enough that no more than one finger can fit between the band and your wrist.
  • Slide the closure towards your wrist to tighten. Hold the loose ends when sliding. The closure slides one-way and cannot be loosened.
  • Do NOT cut the loose ends.
How do cashless wristband payments work?

You will be able to activate cashless once you receive your wristband in the mail.  At that time, go to our registration page and you can easily link your credit or debit card. You’ll set a PIN number that will be used at each transaction. Each time the wristband is used to purchase, the credit/debit card will be charged for the amount paid.

Can I use cash or debit/credit cards to buy things?

Yes, you can use your registered wristband, cash or credit/debit cards to purchase items with select vendors at the event.

I need to register for cashless payments, how do I set that up?

You’ll need to go to the registration page to register for cashless using the wristband ID number located on the back of the wristband.  CLICK HERE

I can’t remember if I registered for cashless, how do I check?

You can go to the registration page, login with the same Print ID Number from the back of your wristband & Email address that was used to register the wristband. If your credit card information is listed, in the ‘Cashless Info’ section then you have registered for cashless.

How do I replace a wristband with cashless payments?

I lost my wristband that had cashless setup. I need a new one and still want to use cashless. You may get a replacement wristband at the Box Office, automatically transferring your cashless profile onto the new wristband. The old wristband will no longer be recognized at access points or point of sale terminals. Don’t sweat, you do not need to re-register for cashless.

I was just upgraded to a completely different wristband type (IE GA > VIP), but I already set up cashless for my original wristband, what do I do?

The original RFID wristband will be replaced will automatically deactivate the original wristband for access control and cashless. You will need to register the new wristband for cashless. You can do that by going to the registration page and entering the new wristband ID number located on the back of the new wristband. From there, you will need to enter card information you wish to be associated with cashless.

I no longer want to use cashless on my wristband, how do I deactivate it?

The only way to manually de-activate cashless is by calling Front Gate Tickets, at 1-888-512-SHOW, and asking them to clear your cashless data.

How do I report my lost/stolen wristband; I won’t be using it for the rest of the festival?

Head to the Box Office with your government issued ID and someone will deactivate the lost/stolen wristband. That wristband will immediately be unusable for access control or cashless onsite. You may purchase a replacement wristband for $20.

How do I change the card/pin I am using to make cashless payments?

You can visit the wristband registration page, login with your wristband ID and email address combination that was initially used to register the wristband. Scroll down to the ‘Cashless Info’ section and click the ‘edit’ button. There is an option to change which card is linked, and an option to change your PIN number.

I can’t remember my pin, how do I change it?

You can visit the wristband registration page, login with your wristband ID and email address combination that was initially used to register the wristband. Scroll down to the ‘Cashless Info’ section and click the ‘edit’ button. There is an option to change which card is linked, and an option to change your PIN number.

I bought the wristband from someone and they registered the wristband for cashless, can I still use cashless?

Sorry, you cannot re-register a wristband. You will need a new wristband to register under your name and card. Visit the Box Office to see if they will provide them with a new wristband.

My card was declined, what can I do?

You will need to contact your bank to understand why your card was declined, like with any other declined card purchase. If you want to try and load a different credit/debit card to your wristband, you can do so by visiting the wristband registration page, or an on-site kiosk, login with your wristband ID and email address combination that was used during first-time registration, Scroll down to the ‘Cashless Info’ section and click the ‘edit’ button. There is an option to change which card is linked.

What should I know about the wristband?

Your wristband grants you access to Boston Calling. Your wristband can’t be removed or loosened once you put it on. You shouldn’t put on your wristband until you are on your way to Boston Calling since it must remain on your wrist at all times until you are departing the festival at the end of the event. Your wristbands must be on and secured as you approach the festival.

I was just upgraded to a completely different wristband type (IE GA > VIP), but I already set up cashless for my original wristband, what do I do?

The original RFID wristband will be replaced will automatically deactivate the original wristband for access control and cashless. You will need to register the new wristband for cashless. You can do that by going to the registration page and entering the new wristband ID number located on the back of the new wristband. From there, you will need to enter card information you wish to be associated with cashless.

How do I put my wristband on?
  • Find a friend! You only get one shot at this so we recommend an extra hand to help.
  • Put it on your wrist. Your wristband belongs on your RIGHT wrist.
  • Use the one finger rule! The wristband should be snug enough that no more than one finger can fit between the band and your wrist.
  • Slide the closure towards your wrist to tighten. Hold the loose ends when sliding. The closure slides one-way and cannot be loosened.
  • Do NOT cut the loose ends.
I no longer want to use cashless on my wristband, how do I deactivate it?

The only way to manually de-activate cashless is by calling Front Gate Tickets, at 1-888-512-SHOW, and asking them to clear your cashless data.

How do cashless wristband payments work?

You will be able to activate cashless once you receive your wristband in the mail.  At that time, go to our registration page and you can easily link your credit or debit card. You’ll set a PIN number that will be used at each transaction. Each time the wristband is used to purchase, the credit/debit card will be charged for the amount paid.

How do I report my lost/stolen wristband; I won’t be using it for the rest of the festival?

Head to the Box Office with your government issued ID and someone will deactivate the lost/stolen wristband. That wristband will immediately be unusable for access control or cashless onsite. You may purchase a replacement wristband for $20.

Can I use cash or debit/credit cards to buy things?

Yes, you can use your registered wristband, cash or credit/debit cards to purchase items with select vendors at the event.

How do I change the card/pin I am using to make cashless payments?

You can visit the wristband registration page, login with your wristband ID and email address combination that was initially used to register the wristband. Scroll down to the ‘Cashless Info’ section and click the ‘edit’ button. There is an option to change which card is linked, and an option to change your PIN number.

I need to register for cashless payments, how do I set that up?

You’ll need to go to the registration page to register for cashless using the wristband ID number located on the back of the wristband.  CLICK HERE

I can’t remember my pin, how do I change it?

You can visit the wristband registration page, login with your wristband ID and email address combination that was initially used to register the wristband. Scroll down to the ‘Cashless Info’ section and click the ‘edit’ button. There is an option to change which card is linked, and an option to change your PIN number.

I can’t remember if I registered for cashless, how do I check?

You can go to the registration page, login with the same Print ID Number from the back of your wristband & Email address that was used to register the wristband. If your credit card information is listed, in the ‘Cashless Info’ section then you have registered for cashless.

I bought the wristband from someone and they registered the wristband for cashless, can I still use cashless?

Sorry, you cannot re-register a wristband. You will need a new wristband to register under your name and card. Visit the Box Office to see if they will provide them with a new wristband.

How do I replace a wristband with cashless payments?

I lost my wristband that had cashless setup. I need a new one and still want to use cashless. You may get a replacement wristband at the Box Office, automatically transferring your cashless profile onto the new wristband. The old wristband will no longer be recognized at access points or point of sale terminals. Don’t sweat, you do not need to re-register for cashless.

My card was declined, what can I do?

You will need to contact your bank to understand why your card was declined, like with any other declined card purchase. If you want to try and load a different credit/debit card to your wristband, you can do so by visiting the wristband registration page, or an on-site kiosk, login with your wristband ID and email address combination that was used during first-time registration, Scroll down to the ‘Cashless Info’ section and click the ‘edit’ button. There is an option to change which card is linked.

Where do I register my wristband?

CLICK HERE to visit our registration page.

Do I have to register my wristband?

You don’t have to register your wristband, but we strongly recommend that you do! Registering your wristband shows both us and Front Gate Ticketing that the wristband belongs to you and allows you to deactivate and replace it more easily if it’s lost or stolen during the festival.

Can I register my wristband under someone else?

You can only register a wristband once, so make sure you have all of that person’s required information on hand. To register, you’ll need their:

  • FULL NAME
  • ZIP CODE
  • E-MAIL ADDRESS
  • BIRTHDATE
  • WRISTBAND ID NUMBER
Can I change my wristband registration information or transfer it to someone else after it has been registered?

Unfortunately not. Once registered, wristbands can’t be transferred and identifying information can’t be changed. You can gift the ticket and wristband to anyone before registering the wristband, but only the original buyer can deactivate the wristband or request a replacement.

What should I do if my wristband is lost, stolen, damaged, or put on too tight?

You can pick up a replacement on site at Will Call or Box Office for a $20 fee. Please bring the original e-mail confirmation from Front Gate Ticketing as well as your photo ID for proof of purchase.

You can also contact Front Gate’s customer service in advance and they can move your ticket to will call to ensure you have no issues picking up on-site.

Do I need to re-register if I have to replace my wristband at the festival?

Nope! All your existing registration information and settings automatically work with your new wristband.

Where do I register my wristband?

CLICK HERE to visit our registration page.

Can I change my wristband registration information or transfer it to someone else after it has been registered?

Unfortunately not. Once registered, wristbands can’t be transferred and identifying information can’t be changed. You can gift the ticket and wristband to anyone before registering the wristband, but only the original buyer can deactivate the wristband or request a replacement.

Do I have to register my wristband?

You don’t have to register your wristband, but we strongly recommend that you do! Registering your wristband shows both us and Front Gate Ticketing that the wristband belongs to you and allows you to deactivate and replace it more easily if it’s lost or stolen during the festival.

What should I do if my wristband is lost, stolen, damaged, or put on too tight?

You can pick up a replacement on site at Will Call or Box Office for a $20 fee. Please bring the original e-mail confirmation from Front Gate Ticketing as well as your photo ID for proof of purchase.

You can also contact Front Gate’s customer service in advance and they can move your ticket to will call to ensure you have no issues picking up on-site.

Can I register my wristband under someone else?

You can only register a wristband once, so make sure you have all of that person’s required information on hand. To register, you’ll need their:

  • FULL NAME
  • ZIP CODE
  • E-MAIL ADDRESS
  • BIRTHDATE
  • WRISTBAND ID NUMBER
Do I need to re-register if I have to replace my wristband at the festival?

Nope! All your existing registration information and settings automatically work with your new wristband.

Is the Festival accessible to people with disabilities?

The entire site is ADA accessible. ADA restrooms are also available. ASL interpreters are only available upon request. Feel free to reach out to our ADA services team with any questions: [email protected]

Is the Festival accessible to people with disabilities?

The entire site is ADA accessible. ADA restrooms are also available. ASL interpreters are only available upon request. Feel free to reach out to our ADA services team with any questions: [email protected]

YOUR SAFETY

Safety is the top priority at Boston Calling. Please be aware of your surroundings and if you see something, say something. Lock up all valuables in a locker and stay close to friends. Keep yourself hydrated all weekend long and take advantage of our water refill stations.

Sexual Harassment

Boston Calling has a zero tolerance policy for harassment of any kind. It is our philosophy that our guests should be able to enjoy our event in a safe and non-threatening environment.

Boston Calling has a policy requiring that action be taken should anyone appear to be in an unsafe situation and to investigate and resolve all reports of harassment that occur at our event. Employees, vendors, artists and guests are encouraged to report any interaction that makes them uncomfortable in any way.

Guests should report any allegations of harassment to the nearest event staff.

YOUR SAFETY

Safety is the top priority at Boston Calling. Please be aware of your surroundings and if you see something, say something. Lock up all valuables in a locker and stay close to friends. Keep yourself hydrated all weekend long and take advantage of our water refill stations.

Sexual Harassment

Boston Calling has a zero tolerance policy for harassment of any kind. It is our philosophy that our guests should be able to enjoy our event in a safe and non-threatening environment.

Boston Calling has a policy requiring that action be taken should anyone appear to be in an unsafe situation and to investigate and resolve all reports of harassment that occur at our event. Employees, vendors, artists and guests are encouraged to report any interaction that makes them uncomfortable in any way.

Guests should report any allegations of harassment to the nearest event staff.

Coming Soon