Boston Calling Refund and Ticket Transfer Info
After exploring all possible options for hosting Boston Calling this year, we have made the difficult decision in conjunction with local and state authorities to cancel the 2021 festival. The health and safety of our entire community is always our top priority, and there was no appropriate scenario under which we could provide the Boston Calling experience you love and deserve.
While we are sad to go another year without the festival, we have set our sights on 2022 – mark your calendar for Memorial Day weekend. We look forward to sharing more information around headliners, lineup and vendors as we get closer to the 2022 festival.
As you are a valued customer, we want to give you options whereby you can either hold on to the originally promised benefits and keep your tickets for the 2022 Festival, scheduled for Memorial Day Weekend, or obtain a refund according to the terms below. You must follow the directions below by no later than MARCH 8, 2021 by 5:00PM ET if you wish to receive a refund.
OPTION 1: IF YOU WANT TO BE PART OF THE 2022 EXPERIENCE
We are proud and grateful to have you with us – just hang on to your tickets – you don’t need to do anything else. Your tickets will be rolled over seamlessly to the 2022 Festival.
As a THANK YOU, you’ll automatically receive credit on your RFID wristband for next year which can be used at the 2022 Festival for food, soft drinks, merchandise, Ferris wheel rides, and other fun stuff around the Festival site. The amount of credit you’ll receive will depend on your ticket type.
RFID CREDIT AMOUNTS BY TICKET TYPE
3 DAY GA: $25.00
3 DAY VIP: $50.00
3 DAY PLATINUM: $75.00
SINGLE DAY GA: $15.00
SINGLE DAY VIP: $25.00
SINGLE DAY PLATINUM: $50.00
Also, if the price you paid for your 2020 ticket is higher than the 2022 early bird ticket price (it’ll be announced later), we will automatically add the difference as additional credit to your wristband which can be used for food, merch and other items to make your 2022 Festival experience even better.
In addition, when you roll your ticket over to the 2022 Festival, you’ll also receive the ability to take advantage of early bird pricing for tickets to the Festival in 2023 and 2024 AFTER the lineup for each Festival is announced!
OPTION 2: REQUEST A REFUND
Sorry, the refund window is now closed. All refund requests submitted before the deadline of 5:00PM ET on March 8, 2021 are now in process and the refund will be issued to the original method of payment in as little as 30 days. If you did not timely request a refund, your tickets were automatically transferred to the 2022 festival.
If you have any additional questions, reach out to us at firstname.lastname@example.org or you can reach out to Front Gate through support.frontgatetickets.com.
Please stay safe, look out for one another and keep an eye out for some exciting news from us about 2022 soon.
The Boston Calling Team